Paying your red ONE Mobile bill online is easy and convenient. Just click here and follow the steps as shown below:
- Login by keying in your red ONE Number and Password. (Note: Initial password is your Customer ID. You can find it in your monthly bill or call to our Customer Care 1800 11 0800 for assistance.)
- After login, select ‘Bills’ and click ‘Download and Pay Bill’.
- To pay your bill, select ‘Pay Now’.
- Select your payment choice. (Choice 1: Current/Saving Account or Choice 2: Credit Card as listed below).
Choice 1: Pay by Current/Saving Account
- Key in the Amount you wish to pay (do not put ‘RM’ in front of the amount) and tick on the Terms of Conditions box.
- Click ‘Proceed’ after that.
- Select your Internet Banking Account.
- Read the Terms and Conditions and click ‘Agree and Continue’.
- Login to your Internet Banking and process accordingly. (Note: Make sure you enable the pop-up page.)
- Print out the statement/receipt after the payment is made.
Choice 2: Pay by Credit Card
- Complete your credit card information.
- Tick on the Terms of Conditions box, and click ‘Proceed’.
- Print out the statement/receipt after the payment is made.
We currently have Neighbourhood and Payment Centres in over 200 locations nationwide. Please click here for a full listing and to find the one closest to you.
red ONE Mobile customers can also pay their bills at Celcom Payment Kiosks, strategically located in Celcom branches and Celcom Blue Cube outlets nationwide. For a list of Celcom Payment Kiosk locations, please click here.
Through our partnership with ePay, you will be able to pay your red ONE Mobile bill at any one of over 800 Petronas stations nationwide. Just look out the ePay symbol at your nearest Petronas station and ask to pay for "red ONE" bill.
For ultimate convenience and peace of mind, why not set up monthly Direct Debit payments from your preferred bank or credit card. Our Customer Care representatives will be glad to help you set this up. Simply dial 1909 from your red ONE Mobile line, or 1800 11 0800 from any other network.
red ONE Mobile users can also pay their bills via a wide network of Mobile Money retail merchants and terminals. Just keep an eye out for the Mobile Money symbol the next time you shop.
